The Complete Reawakening Skincare System

The Complete Reawakening Skincare System is a comprehensive skincare routine, with each product specifically formulated to complement the others.
From cleansing and hydrating to nourishing and protecting, this collection provides everything your skin needs for a balanced and effective daily routine, making it easier to achieve healthy-looking skin without having to piece together separate products.

Each product in The Complete Reawakening Skincare System has a specific role: the cleansers gently purify, the serums provide targeted day-and-night care, and the face mist and silk cloth support hydration and exfoliation.
Together, these products create a complete skincare system that addresses various skin needs throughout the day and night.

Yes, our The Complete Reawakening Skincare System is designed to benefit all skin types.
With a thoughtful combination of hydrating, purifying, and nourishing ingredients, this set works effectively whether your skin is oily, dry, sensitive, or combination.
The collection’s gentle and versatile formulations provide a balanced approach that’s effective for everyone.

While the Complete Reawakening Skincare System is designed as a complete system, it can be seamlessly integrated with other skincare products you already use.
Each product is gentle and versatile, allowing you to combine it with your existing favorites or use the entire collection for optimal results.

Absolutely! The Complete Reawakening Skincare System offers significant value by bundling all our bestsellers into one package.
By purchasing the complete collection, you receive the benefits of a full skincare routine at a lower cost than if you were to buy each product individually.
It’s a convenient, all-in-one solution for anyone looking to invest in their skin’s long-term health.

Processing Times

Orders are processed within 1 to 3 business days. Once processed, your order will be shipped based on the shipping method selected at checkout.

Shipping Options

We offer the following shipping options within the USA:

• Economy Shipping (5–8 business days) – Free for all orders over $120.

• Standard Shipping (1–3 business days) – Available at an additional cost, calculated at checkout.

We partner with USPS and UPS to deliver your orders efficiently.

Shipping Notifications and Tracking

Once your order ships, you will receive an email with your tracking information so you can monitor your shipment’s progress.

Lost, Stolen, or Damaged Items

We recommend contacting us immediately if your order arrives damaged or is marked as delivered but cannot be located. Our policies for these situations are as follows:

• Lost Packages: We will work with you and the shipping carrier to locate your package. If deemed lost, we may offer a replacement or store credit at our discretion.

• Damaged Items: Please send us photos of the damaged items and packaging within 7 days of delivery. We will offer a replacement or refund based on the situation.

We want you to love your Sagrada Bio Skincare products.

Returns of unopened and unused products follow our standard policy below. 

Please note: original shipping costs are non-refundable and customers are responsible for return shipping, unless the item arrived damaged or we made an error.

Eligibility

To be eligible for a return under our standard policy:

• Items must be unused, unopened, and in their original packaging.
• Return requests must be made within 30 days of delivery.
• We cannot accept returns on items marked as non-returnable.

Return Process

Email us at returns@sagradabioskincare.com with your order number and reason for return. Once approved, we’ll provide instructions for your return.

Refunds

Once we receive and inspect your return, we’ll notify you by email of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 10 business days.

Damaged Items

If your order arrived damaged, please contact us within 7 days of delivery with photos and a description. We’ll send a replacement or issue a full refund.

Late or Missing Refunds

If your refund hasn’t appeared:

• Recheck your bank or credit card account.
• Contact your credit card company and/or bank, processing time may vary.
• Still need help? Email us at returns@sagradabioskincare.com.