Cardamom Silver Cleanser

3-4 times a week or as needed to maintain clean and healthy skin for best results.

Our cleanser is specially formulated to fortify the skin barrier.
Gently removing impurities without stripping natural oils, it helps maintain the skin’s natural defenses.
Consistent use of our cleanser can help to thicken and bolster the skin barrier by increasing resilience against environmental stressors and less prone to irritation and dryness.
This is crucial for maintaining overall skin health and vitality.

Yes, the natural antibacterial properties of cardamom and colloidal silver help prevent acne and reduce breakouts by keeping your pores clear and your skin clean.

Absolutely, our cleanser is formulated to be gentle and effective for all skin types, including sensitive, acne-prone, youthful, and mature skin.

Colloidal Silver catalyzes a deep cleansing effect. Combined with plantain weed, for maximum efficacy to help fortify the skin barrier.

Processing Times

Orders are processed within 1 to 3 business days. Once processed, your order will be shipped based on the shipping method selected at checkout.

Shipping Options

We offer the following shipping options within the USA:

• Economy Shipping (5–8 business days) – Free for all orders over $120.

• Standard Shipping (1–3 business days) – Available at an additional cost, calculated at checkout.

We partner with USPS and UPS to deliver your orders efficiently.

Shipping Notifications and Tracking

Once your order ships, you will receive an email with your tracking information so you can monitor your shipment’s progress.

Lost, Stolen, or Damaged Items

We recommend contacting us immediately if your order arrives damaged or is marked as delivered but cannot be located. Our policies for these situations are as follows:

• Lost Packages: We will work with you and the shipping carrier to locate your package. If deemed lost, we may offer a replacement or store credit at our discretion.

• Damaged Items: Please send us photos of the damaged items and packaging within 7 days of delivery. We will offer a replacement or refund based on the situation.

We want you to love your Sagrada Bio Skincare products.

Returns of unopened and unused products follow our standard policy below. 

Please note: original shipping costs are non-refundable and customers are responsible for return shipping, unless the item arrived damaged or we made an error.

Eligibility

To be eligible for a return under our standard policy:

• Items must be unused, unopened, and in their original packaging.
• Return requests must be made within 30 days of delivery.
• We cannot accept returns on items marked as non-returnable.

Return Process

Email us at returns@sagradabioskincare.com with your order number and reason for return. Once approved, we’ll provide instructions for your return.

Refunds

Once we receive and inspect your return, we’ll notify you by email of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 10 business days.

Damaged Items

If your order arrived damaged, please contact us within 7 days of delivery with photos and a description. We’ll send a replacement or issue a full refund.

Late or Missing Refunds

If your refund hasn’t appeared:

• Recheck your bank or credit card account.
• Contact your credit card company and/or bank, processing time may vary.
• Still need help? Email us at returns@sagradabioskincare.com.